Courteous Sales Agent adept at working with people. Proficient at answering questions, promoting new products and services and helping customers have a satisfying experience. Specialise in problem solving and industry standard customer service procedures.
Â• Adept at addressing customer concerns in a timely manner Â• Experienced with a variety of consumer products and services Â• Ability to manage customer database of recent transactions Â• Capable of maintaining productive customer relationships Â• Extensive knowledge of sales procedures Â• Excellent persuasive abilities Â• Good people skills
June 2005 to February 2006 Save-A-Lot Thrift Store Â— London, England Sales Agent Â• Responded to customer questions and rang up sales. Â• Handled customer inquiries in-person and over the phone. Â• Put items on display. February 2006 to September 2007 London Automotive Â— London, England Sales Agent Â• Presented customer with detailed information on available vehicles. Â• Completed sales of vehicles, auto parts and products. Â• Provided accurate price quotes and estimates. Â• Established efficient customer database. October 2007 to January 2008 London Fine Furniture Â— London, England Sales Agent Â• Informed new and recent customers of upcoming promotions and specials. Â• Clearly presented details of available merchandise. Â• Completed sales and set up delivery for customers. Â• Generated daily, weekly, monthly and quarterly sales reports. March 2008 to March 2014 London Department Store Â— London, England Sales Agent Â• Ensured that new inventory was placed on the sales floor. Â• Engaged with customers on a daily basis. Â• Maintained database of customer transactions. Â• Addressed customer concerns, including issues such as merchandise returns. Â• Handled customer payments.
2005 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business2009 London Business School, London, England, UK Associate Degree, Marketing