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Courteous Sales Agent adept at working with people. Proficient at answering questions, promoting new products and services and helping customers have a satisfying experience. Specialise in problem solving and industry standard customer service procedures.
• Adept at addressing customer concerns in a timely manner
• Experienced with a variety of consumer products and services
• Ability to manage customer database of recent transactions
• Capable of maintaining productive customer relationships
• Extensive knowledge of sales procedures
• Excellent persuasive abilities
• Good people skills
June 2005 to February 2006 Save-A-Lot Thrift Store — London, England Sales Agent
• Responded to customer questions and rang up sales.
• Handled customer inquiries in-person and over the phone.
• Put items on display. February 2006 to September 2007 London Automotive — London, England Sales Agent
• Presented customer with detailed information on available vehicles.
• Completed sales of vehicles, auto parts and products.
• Provided accurate price quotes and estimates.
• Established efficient customer database. October 2007 to January 2008 London Fine Furniture — London, England Sales Agent
• Informed new and recent customers of upcoming promotions and specials.
• Clearly presented details of available merchandise.
• Completed sales and set up delivery for customers.
• Generated daily, weekly, monthly and quarterly sales reports. March 2008 to March 2014 London Department Store — London, England Sales Agent
• Ensured that new inventory was placed on the sales floor.
• Engaged with customers on a daily basis.
• Maintained database of customer transactions.
• Addressed customer concerns, including issues such as merchandise returns.
• Handled customer payments.
2005 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business2009 London Business School, London, England, UK Associate Degree, Marketing