Experienced Sales Advisor who can identify and maximise complex opportunities. Proficient at customer service, utilising computer productivity programmes to create efficient sales processes, training large groups of sales professionals on company sales process. Specialises in multi-tiered transactions, fast-paced business atmospheres and cross-sellling across multiple platforms.
Sales process management
Sales representative training
Up-sellling and cross-sellling
New client management and development
February 2008 to July 2014 Gorges Picture Frames-London, UK Sales Advisor
Helped company grow from five sales professionals to 15 in just eight months.
Assisted in opening up new markets in the commercial marketplace.
Helped to identify companion products that increased revenue and improved profitability.
December 2001 to February 2008 Biggin Distribution-London, UK Sales Advisor
Worked on a comprehensive programme that expanded the cross-sellling opportunities for representatives.
Organised the sales floor into departments that created greater efficiency.
Helped to transition the company from phone-based sales to Internet-based sales.
August 1996 to December 2001 British Telecomm-London, UK Sales Advisor
Created sales process for new outside sales representatives.
Worked with management to open up new local markets and expand product offering.
Developed training programme for existing sales representatives to introduce new line of digital products.
1995 London Southern University, London, England, Bachelor of Arts, Sales