Medical Office Assistant known for accuracy in medical coding and friendly and compassionate deallings with patients.Ability to calm worried patients and schedule them for appointments in a timely manner.Certified in Medical Billling, understands the importance of correct coding the first time to avoid problems for both the patient and the medical office.
Medical coding verification procedure
Medical and office supplies management
Patient greeting and check-in procedure
Confirm current patient information
Polite and respectful phone etiquette
February 2010 to Current North Coast Medical Offices Medical Office Assistant
Incorporated an end-of-the-day practise of reviewing all medical coding for the day which reduced the number of coding errors by 30 percent.
Maintained complete and accurate patient files.
Provided printed daily schedules for all physicians.
Verified insurance coverage for required procedures and assisted patients with alternative options to deal with a lack of coverage.
Answered busy phone lines with courtesy and sought to answer patient’s questions. When necessary, left detailed message for physicians and followed-up to insure patient’s concerns were addressed.
June 2008 to January 2010 Main Street Health Clinic Medical Office Assistant
Greeted patients, obtained insurance information, took detailed notes about patient’s complaint.
Answered phones, provided clinic operating hours to callers and referred emergency calls to local hospital emergency rooms.
Ordered office and medical supplies to insure stock was always adequate for clinic needs.
2012 Trumbull Business College, London, England Associate Degree, Medical Assisting 2008 Allied Medical School (Online) Certified Professional Coder