Medical Office Administrative Assistant CV Template›

Medical Office Assistant known for accuracy in medical coding and friendly and compassionate deallings with patients.Ability to calm worried patients and schedule them for appointments in a timely manner.Certified in Medical Billling, understands the importance of correct coding the first time to avoid problems for both the patient and the medical office.

• Medical coding verification procedure
• Medical and office supplies management
• Patient greeting and check-in procedure
• Insurance verification
• Confirm current patient information
• Polite and respectful phone etiquette

February 2010 to Current North Coast Medical Offices Medical Office Assistant

• Incorporated an end-of-the-day practise of reviewing all medical coding for the day which reduced the number of coding errors by 30 percent.
• Maintained complete and accurate patient files.
• Provided printed daily schedules for all physicians.
• Verified insurance coverage for required procedures and assisted patients with alternative options to deal with a lack of coverage.
• Answered busy phone lines with courtesy and sought to answer patient’s questions. When necessary, left detailed message for physicians and followed-up to insure patient’s concerns were addressed.

June 2008 to January 2010 Main Street Health Clinic Medical Office Assistant

• Greeted patients, obtained insurance information, took detailed notes about patient’s complaint.
• Answered phones, provided clinic operating hours to callers and referred emergency calls to local hospital emergency rooms.
• Ordered office and medical supplies to insure stock was always adequate for clinic needs.