Experienced Construction Administrative Assistant with extensive knowledge of project management software, vendor and subcontractor pricing and maintenance of punch lists for multiple ongoing projects. High level of customer satisfaction through regular communication, reducing customer complaints.Processing of city and county building permits in a timely fashion and tracking of warranty programme.
Project management software
Bid and contract preparation
Vendor and subcontractor liaison
Project cost tracking
Equipment records and log of equipment service dates
Initiate equipment service requests as needed
February 2009 to March 2014 J&R Construction, Parma OH Construction Administrative Assistant
Developed a dynamic list of industry contacts including vendors, subcontractors, and city and county officials.
Entered each project in project management software, and based on direction of project manager, assigned tasks to appropriate staff.
Tracked expenditures to ensure budget compliance and notified project manager of any overages.
Processed change orders and entered same into project management software to ensure all changes were up-to-date and approved.
July 2006 to January 2009 Billlings Buildings, Wooster OH Construction Administrative Assistant
Composed company correspondence not requiring management input and assisted in developing marketing materials.
Maintained excellent communication with customers, vendors and management to ensure all parties were updated on project progress and any approved change orders.
Produced project status reports as requested.
June 2003 to June 2006 JBL Remodellling, London Construction Administrative Assistant
Coordinated in-house workshops and meetings which improved staff performance.
Improved workplace efficiency through effective communication with customers, on-site contractors and project managers.
Developed customer satisfaction survey and conducted surveys after project completion. As a result, areas of weakness were identified and addressed.
2006 Cuyahoga Community College, London, England Associate Degree, Business