Customer Service Administrator CV Example
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CUSTOMER SERVICE ADMINISTRATOR
Summary
DOB - 27/06/1986
In my current role at Derby Express Couriers I am doing about 90% of all background administration jobs, mainly for company's biggest customer who is sending about 500 parcels a day. Mainly I am processing and analysing all information about deliveries made and not made, creating spreadsheets and spreadsheet templates. Started here as temporary worker for no longer that 3 months but very soon they realized that I am creating my own position they never knew to be so important for business and they offered me my current role.
Experience
02/2015 to Current
Customer Service AdministratorDerby Express Couriers
- EXCEL - Is one word enough to describe it?.
03/2013 to 11/2014
Sales AssistantWarehouse Operative
- Besi Electronic I was a sales assistant but also I was doing computer and other technical repairs.
- Most of the time I was dealing with customers and organising shop to make it look as best as I could.
- I had passion to work there and I was really friendly with customers, I enjoyed it.
- I was managing shop when I was asked.
- I was responsible to open and close the shop too.
09/2009 to 06/2011
DHL Spectrum for Debenhams
- Most of the time I was helping in the office with various admin skills - customer service, data entry, refunds (working with seller central), till operation, paperwork.
- The rest of the time I was involved in warehouse - picking, packing, receiving goods, processing returns, etc.
- I picked up skills very quickly and they were impressed with me.
07/2005 to 08/2009
Project ManagerIT Media
- We were creating web sites and IT systems and I was managing a small team to make sure that projects were done, including customer service, searching for clients and creating website and ads for our company.
- Also I was pre-testing all projects before going live or before being handed to the client.
Education
2001
Primary School of Sloka
2004
Riga Secondary School of Cultures
Languages
English - fluent; Russian - fluent; Latvian - native
Highlights
| MS Office; Windows 2000 - 10; Adobe Photoshop; Corel, PhotoImpact and more. Rich experience in working with specific programmes, systems and databases. |
Skills
Adobe Photoshop, ads, Corel, client, clients, customer service, data entry, databases, English, managing, EXCEL, MS Office, office, Windows 2000, word, PhotoImpact, receiving, repairs, Russian - fluent, sales, website, web sites
CV Overview
Companies Worked For:
- Derby Express Couriers
- Warehouse Operative
- DHL Spectrum for Debenhams
- IT Media
School Attended
- Primary School of Sloka
Riga Secondary School of Cultures
Job Titles Held:
- Customer Service Administrator
Sales Assistant
Project Manager
Degrees
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