Knowledgeable NOC Engineer with over nine years’ experience securing information and maintaining network performance. Highly-trained and experienced in working independently to assess, test, and remedy network issues. Strong communication and troubleshooting skills.
Areas of Expertise
Cloud computing expertise
Masinova 3/1/2011 to Current NOC Engineer London
Develop customer-specific applications and network maintenance plans.
Visit customer site locations and assess infrastructure to develop custom monitoring solutions.
Evaluate network performance and create improvement strategies.
Provide technical support to clients, users, and management.
Resolve complex hardware and software issues in a timely manner.
Hassanix 6/1/2007 to 2/1/2011 NOC Engineer London
Monitored network performance and uptime, and responded quickly to incidents.
Coordinated disaster response plans with department management.
Upgraded system hardware and managed documentation.
Oversaw numerous projects simultaneously within budgetary restrictions.
Collabourated with engineers and project managers regarding parametres of client projects.
Flexcore 7/1/2005 to 5/1/2007 NOC Engineer London
Maintained and upgraded network hardware.
Documented system issues and all team actions.
Updated policy, procedure, and troubleshooting guidelines.
Kept system at maximum uptime through proactive oversight and scheduled maintenance.
Suggested improvements to hardware, software, and monitoring protocols.
Navarro Community College 2005 Bachelor of Science: Computer Science London, England