Versatile Telecommunication Engineer designing, installling and maintaining telecommunications equipment for the transmission of cellular, broadband, landline and cable data. Adept at ensuring the quality of connections to allow for seamless data and voice transmission. Specialise in accurate, efficient troubleshooting to quickly resolve issues.
Â• Comprehensive knowledge of telecommunications systems and equipment Â• Sound knowledge of Voice-over-Internet Protocol and analog systems Â• Solid ability to effectively interact with clients and end-users Â• Strong familiarity with system maintenance procedures Â• Outstanding organisational and analytical skills Â• Excellent communications abilities
August 2005 to June 2009 Telecom Solutions Â— Manchester, UK Telecommunication Engineer Â• Prepared allocation cost reports and budget estimates for installation and maintenance. Â• Installed new systems and confirmed that everything was fully operational. Â• Offered detailed instruction on how to use newly installed equipment. Â• Performed troubleshoot to determine problems with equipment. Â• Prepared call detail reports and system analysis reports. June 2009 to December 2013 Seaside Corp. Â— Manchester, UK Telecommunication Engineer Â• Provided technical assistance in person, over the phone and via cam. Â• Coordinated with clients to confirm project details. Â• Carried out projects per work order description. Â• Set up system maintenance procedures. December 2013 to Present NPL Resources Â— Manchester, UK Telecommunication Engineer Â• Provided instructions to other team members for larger installation projects. Â• Prepared project analysis reports and provide project updates to clients. Â• Provided technical assistance as requested. Â• Responded to emergency calls.
2005 University of Cambridge, Cambridge, England, UK Bachelor of Science, Electronics Engineering