Well-rounded ERP Administrator with comprehensive understanding of related software to track business-related factors such as shipping, inventory and cost. Adept at ERP system implementation, administration and maintenance. Emphasis on efficiency whilst ensuring that quality standards are maintained.
Â• Proficient in all aspects of ERP administration Â• Solid knowledge of ERP and similar database environments Â• Strong knowledge of system security and maintenance Â• Ability to work well with others and in a team setting Â• Experience with establishing disaster recovery procedures Â• Ability to manage multiple applications and perform routine testing Â• Excellent problem solving skills
September 2009 to October 2011 London Database Management, Inc. Â— London, England ERP Administrator Â• Assisted with all aspects of ERP system management. Â• Worked help desk and responded to client inquiries. Â• Coordinated with IT team to develop efficient system operations. Â• Procured ERP software packages specific to employer’s database requirements. January 2012 to March 2013 London Corporation Â— London, England ERP Administrator Â• Tested various system upgrades and performed routine maintenance. Â• Updated servers and software to ensure efficient processing of data. Â• Generated daily, weekly and monthly system operations reports. Â• Ensured that all third party software worked with ERP system. Â• Resolved database issues. May 2013 to Present London Manufacturing Â— London, England ERP Administrator Â• Developed desktop systems specific to employer’s requirements. Â• Regulated system access for security purposes. Â• Established more efficient help desk procedures. Â• Performed system configurations and security updates. Â• Researched new software to determine usability and security.
2010 University of Cambridge, Cambridge, England, UK Bachelor of Science, Customer Service