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14 Tottenham Court Road
London, England W1T 1JY
Cell: 07956 654 32
E-Mail: example-email@example.com
Summary
Bartender with more than 12 years of experience in a restaurant pub setting. Driven to provide guests with a memorable experience and genuine hospitality. Successful at consistently delivering the highest quality service. Fast worker who always goes the extra mile to sell more and keep customers happy. Trained Mixologist with a wide-ranging repertoire of cocktails, from the classics to original recipes. L.E.A.D. trained.
Highlights
Mastery of classic cocktail recipes
Pub management
Excellent trainer
Friendly
Excels at upselling
Strong mathematical aptitude
Flexible schedule
Clean and neat
Experience
April 2008 to Current
O’Charley’s London, England
Bartender
Quickly mix a variety of simple and complex cocktails.
Maintain stock levels to prevent shortages of critical items.
Take prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff.
Assess guest demeanour and identified when to call behaviour to attention of management.
Set up special events and private parties.
Participate in pub incentives and contests to drive sales and promote the venue.
Promote upcoming pub events, programmes, and discount nights.
April 2005 to March 2008
Milton’s Food & Cocktails London, England
Bartender
Promptly served all food courses and alcoholic beverages to guests.
Strictly abided by all state alcohol regulations, particularly in regard to intoxicated persons and minors.
Accurately balanced cash register at all times.
Skillfully anticipated and addressed guests’ service needs.
Consistently adhered to quality expectations and standards.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Effectively used items in stock to decrease waste and profit loss.
Consistently kept bar and work areas clean and sanitary in compliance with pub standards and local, state, and federal laws.
June 2001 to February 2005
Milton’s Food & Cocktails London, England
Server
Assisted guests with making menu choices in an informative and helpful fashion.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
Answered questions about menu selections and made recommendations when requested.
Regularly checked on guests to ensure satisfaction with each food course and beverages.
Specialized Training
2007 Bas Bartending School Northwood, Middlesex
Certification in Bartending and Mixology