Highly dedicated and conscientious Nursing Home Volunteer with a superb patient service record and strong knowledge base in elderly care. Adept at handlling difficult or hostile patients with the highest degree of professionalism and courtesy. Flexible schedulling availability to include evenings, some weekends and special nursing home facility events as may be required.
Wide breadth of nursing home volunteer experience
Exceptional grasp of nursing home procedure and policy
Outstanding familiarity with healthcare customer service standards
Excellent skills in handlling patient concerns across a variety of age groups
Strong skills in evaluating patient conditions and making sound recommendations accordingly to nursing staff
Superior clinical judgment ability
June 2011 to Present Warner & Banks Nursing Care Services, London, England Nursing Home Volunteer
Assisted with patient transportation within nursing home facility.
Helped patients with reading, eating, dressing, bathing and other daily activities on a regular basis.
Maintained and updated patient records and documentation.
Assisted in new patient care programme development.
Led patient leisure and exercise activities on a regular basis.
Helped in cleaning and straightening patient rooms on a regular basis.
June 2007 to May 2011 JHC Managed Care, Inc., London, ENG Nursing Home Volunteer
Contributed to volunteer management programme design.
Assisted with new volunteer recruitment and training programmes.
Provided budget preparation support as requested.
Educated and mentored new volunteers in patient handlling and sensitivity.
Furnished clerical and reception assistance as necessary.
2007 University of St. Catherine, St. Paul, England Bachelor’s Degree in Nursing and Public Health