Head Server CV Sample

Highly accomplished and professional Head Server with excellent customer service record in a variety of dining establishments. Superior multitasker who thrives in a fast-paced work environment. Adept at addressing tense and unpleasant situations in a smooth and efficient manner.

• Considerable restaurant server supervisory experience
• Excellent expertise in a variety of cooking methods
• High knowledge of a wide variety of food and beverage types
• Strong customer service operations skills
• Exceptional proficiency with cocktail recipes and preparation
• Superior skills in interaction with guests and staff
• Outstanding ability to provide server direction with clarity and courtesy
• Sound ability to lift objects weighing up to 30 pounds
• Good organisation and time management skills

June 2010 to Present La Cucaracha Mexican Food and Cocktails, London, England Head Server

• Provided daily server supervision for both lunch and dinner shifts.
• Prepared and updated daily server work schedules.
• Monitored and mentored new servers to ensure efficient dining operations.
• Conducted regular food supply quality checks.
• Responded quickly and courteously to guest complaints.
• Made special menu item recommendations to guests as required.

June 2006 to May 2010 The St. Paul Grille, London, England Head Server

• Ensured server staff compliance with restaurant attendance and uniform policies.
• Coordinated with management in handlling server disciplinary actions such as warnings and terminations.
• Assisted hostess with greeting and seating guests as needed.
• Oversaw restaurant cleaning and table rearrangement at end of shift.