Highly efficient and organised Cocktail Server with a stellar record of friendly and upbeat customer service. Able to multitask effectively in a high-pressure, fast-paced working environment. Flexible schedulling availability to include weekends, some holidays, and special events.
Considerable experience in cocktail drink service
High familiarity with state liquor laws
Strong expertise in a variety of wines, beers and hard liquor
Excellent knowledge of restaurant menus and specials
Sound grasp of wine and beer terminology
Superior skills in fast and accurate cocktail preparation
Outstanding ability to work in stressful and loud environments
Exceptional customer service skills
June 2010 to Present The Oceanaire, London, ENG Cocktail Server
Served wine, beer and cocktails per restaurant guidelines.
Maintained clean and well-stocked workstation.
Handled cash and credit card transactions as required.
Ensured high food and beverage quality.
Verified IDs of younger customers.
Answered customer queries about cocktail ingredients as required.
Cleared and cleaned restaurant tables.
June 2006 to May 2010 Murray’s Steakhouse, London, ENG Cocktail Server
Assisted with greeting and seating customers as required.
Cleaned and organised lounge furniture as needed.
Adhered to restaurant uniform and attendance policies.
Made special cocktail suggestions to customers as requested.
Provided assistance to bartender in cocktail preparation as required.
Addressed and fulfiled special customer requests when possible.
Collected and returned dirty glassware and dishes to washing area.
2006 North Hennepin Community College, London, England Associate’s Degree in Restaurant Management