Focused and hardworking Catering Server with an exceptional customer service record. Knowledgeable in a wide variety of food preparation and presentation styles. Able to handle a high-pressure, fast-paced working environment with complete courtesy and professionalism.
Extensive catering service experience
Excellent familiarity with beverage and food service standards
Outstanding knowledge of service ware and a wide variety of menu items
Strong grasp of safe food handlling procedures and food presentation techniques
Exceptional customer service and communication skills
Superior abilities in handlling high customer volumes
Good flexibility in schedulling availability
June 2010 to Present Hyatt Hotels, London, ENG Catering Server
Answered all customer queries regarding food ingredients, preparation procedures, and garnishes.
Set up chairs and tables in banquet dining area.
Assisted in keeping dining area organised and clean.
Cleared and cleaned tables between meal times.
Set silverware, draped tablecloths and folded napkins.
Assisted in event hall decoration and candle display arrangement.
Carried heavy food trays from kitchen.
June 2006 to May 2010 University of Minnesota Event Planning Services, London, ENG Catering Server
Assisted hostess in greeting and seating event guests.
Took food orders and delivered them with courtesy and efficiency.
Cleaned catering and workstation equipment as needed.
Conveyed guest complaints and questions to supervisors.
Disposed of waste food in accordance with university standards.
Provided food and beverage selection recommendations to guests as required.
Assisted with food inventory control and storage procedures as needed.
2006 London Community and Technical College, London, England Associate’s Degree in Restaurant Management
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