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As a highly skilled Customer Service Administrator I read your posting for a new Customer Service Administrator with interest. My experience aligns well with the qualifications you are seeking at Premier Customer Service in particular my role as Customer Service Administrator at NeoCloth Inc. and I am certain I would make a valuable addition to your organisation.
With more than 11 years’ experience as a Customer Service Administrator I am adept in managing customer service issues handling account questions and selling new products and services. Moreover while my on-the-job experience has afforded me a well-rounded skill set including first-rate communication and problem solving abilities I excel at:
- Processing sales returns and exchanges.
- Helping customers determine appropriate products and service plans.
- Maintaining high levels of customer service and satisfaction.
- Developing new customer prospects and referrals.
In addition to my experience and personal qualities I have a solid educational foundation and a passion for customer service. I am extremely enthusiastic about
Premier Customer Service’s focus on outdoor equipment and would welcome the opportunity to contribute to your sales service and productivity goals.
Please review my attached cv for additional details regarding my expertise and career achievements. I will follow up to request an appointment to discuss how my experience and background meet your needs.
Thank you for your time and consideration.