Highly focused and detail-orientated Account Manager with an exceptional record of client service and revenue generation. Able to manage multiple simultaneous projects with high efficiency and accuracy. Adept at working independently or managing a professional accounting team.
Extensive account management experience
Excellent record in maximising business value through comparable service solution sales
Strong record in sound account strategy implementation
Superior ability to cultivate strong and durable client relationships
Exceptional negotiation and leadership abilities
High proficiency with MS Office and account management software
Outstanding written and oral communication skills
June 2010 to Present Gamma Group, Inc., Maple Grove, MN Account Manager
Performed daily client account tasks.
Managed and reviewed revenue forecasts on a weekly or daily basis as required.
Oversaw analysis and resolution of billling discrepancies.
Conducted performance audits on a regular basis and as needed.
Oversaw maintenance and updating of client communication logs.
June 2006 to May 2010 NHC Companies, Inc., Inver Grove Heights, MN Account Manager
Coordinated with clients to determine budgetary specifications.
Provided assistance in report development to seniour account management.
Maintained and updated diary lists and finance agreements.
Assisted in providing in-house client consultation as needed.
Researched and responded to client queries as required.
2006 University of Manchester, Birmingham, England Bachelor’s Degree in Business Administration