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27 Colmore Row
Birmingham, England B3 2EW
Cell: 07956 654 32
Resourceful General Manager driven to cut company costs and boost company revenue through innovative management techniques. Organised and diligent, with excellent written, oral, and interpersonal communication skills. Successful in building and motivating dynamic teams.
February 2010 to Current
LTS Systems Birmingham, England
Maximise efficiency of administrative processes by completing paperwork in a timely manner and ensuring proper filing of every document.
Optimise site processes to ensure high team performance.
Work with team members to increase individual performance and set realistic improvement goals.
Determine areas of improvement for cost control and initiate changes.
Reduce expenses by minimising waste and allocating staff levels correctly.
Define employee functions and keep individuals on task.
Implement safety policies to reduce or eliminate incidents.
April 2006 to January 2010
Grizzly Environmental Services London, England
Outlined site policies and optimal work and safety procedures.
Interviewed, hired, and trained new staff.
Maintained operational efficiency with proactive oversight and corrections.
Increased market share by ensuring total client satisfaction and encouraging referrals.
Attended industry conferences and trade shows to maintain knowledge and network.
Solicited information from administrative staff, executive leadership, and other department managers to make informed decisions regarding operational changes.
October 2003 to March 2006
Comprehensive Hazardous Waste, LLC Birmingham, England
Managed team of 10 direct report professionals with over 100 indirect reports.
Reduced and controlled expenses by optimising on-site work processes.
Mentored juniour team members to improve performance.
Initiated programme that standardised training and increased efficiency 10%.
Promoted company at industry and trade conferences.
Evaluated employee performance, set goals, and developed improvement plans.