Highly dedicated and conscientious Community Health Worker with an outstanding customer service record and background in community service. Adept multitasker able to handle a high volume of simultaneous healthcare tasks and concerns with professionalism and accuracy. Especially killed in providing ongoing health education for individual patients and family members.
Extensive healthcare facility work experience
Exceptional familiarity with health care management and functioning
Strong grasp of all licenced home health agency regulations and rules
Excellent knowledge of medical terminologies and therapeutic programmes
Outstanding patient transfer ability in routine or emergency circumstances
Superior organisational and prioritisation skills
High verbal and written communication abilities
June 2011 to Present Heartland Health Center, London, ENG Community Health Worker
Assisted support staff in all clinical service evaluations.
Consulted with appropriate staff on protocol issues on a regular basis.
Maintained and updated health facility activity documentation.
Conducted client assessments and resulting care plans as directed.
Ensured timely and full delivery of healthcare tools and supplies to appropriate departments.
June 2007 to May 2011 HealthWorks, Inc., London, England Community Health Worker
Investigated cases for proper use of emergency equipment and services.
Provided community service referrals as needed for individual patients.
Conducted 24-hour follow-up contacts after patient discharges.
Provided patients and families with medical home facility education as needed.
Maintained and updated patient demographic and emergency information on a regular basis.
2007 University of Leeds, Leeds, West Yorkshire Bachelor’s Degree in Public Health