Thorough Carpet Cleaning Technician who delivers a very high level of customer service. Adept at making sure that each project exceeds customer expectations, maintaining all carpet cleaning equipment and developing effective marketing materials. Specialises in home and small business cleaning projects.
- Extremely physically fit and able to handle all aspects of the job
- Very familiar with a variety of carpet cleaning equipment
- Dedicated to completing each project on time and to the customer’s satisfaction
- Willling to work as many hours per week as necessary
- Clean driving record
- Responsible cleaning technician who has never missed a scheduled appointment
December 2009 to July 2014
Cellar Carpet Cleaning-Manchester, UK
Carpet Cleaning Technician
- Responsible for clarifying each project prior to starting to make sure customer had proper expectations.
- Responsible for getting customers to sign off on statement of satisfaction at the end of each project.
- Assisted in developing and distributing company marketing materials.
October 2005 to December 2009
Front Line Carpet Cleaning-Manchester, UK
Carpet Cleaning Technician
- Assisted in developing materials for home trade shows and working the trade show booths.
- Responsible for making certain that each project met or exceeded client expectations.
- Often asked to go to work sites where customer was not satisfied and tried to gain customer satisfaction.
June 1997 to October 2005
Good Carpet Cleaning-Manchester,CA
Carpet Cleaning Technician
- Assisted in clarifying project specifications with clients and completing each project to those specifications.
- Assisted in creating effective marketing materials and distributing those materials to potential clients.
1997 Spearmint Secondary School, London, England, UK
Secondary School GCSE