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Cable Installer proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware. Possesses a forward, progressing and systematic approach to technology; clever manager of time and company resources.
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Cityland Cable Company 3/1/2008 to 1/1/2014 Cable Installer
London
- Create employee training materials and procedures to teach in-house workers proper software and hardware protocols.
- Trained 16 new employees in effective diagnostic and repair procedures over the course of the past six months.
- Troubleshoot unresponsive Internet issues and resolve problems accurately and efficiently.
Mayfair Cable West 3/1/1996 to 7/1/2008 Cable Installer
London
- Resolved technical issues for clients in person, on the phone and through e-mail.
- Performed diagnostic tests and repaired malfunctioning hardware and software.
- Stocked company vehicles with necessary tools and materials to perform job functions.
Central Cable 1/1/2002 to 2/1/2008 Cable Installer
London
- Performed routine line maintenance.
- Set up, tested and configured networks, desktops, laptops and printers.
- Prepared and maintained service logs and requests.
London Institute of Technology 1995 Certificate in Computer Networking London, England, UK