Cable Installer proficient at explaining complicated technical concepts to users of varying degrees of technical understanding. Knowledgeable in an assortment of operating systems, applications and hardware. Possesses a forward, progressing and systematic approach to technology; clever manager of time and company resources.
Computer diagnostics and repair
Hardware support and troubleshooting
Adept with hand tools: electric drill, hammer, screwdriver, wrenches
MSO, OSHA and NEC standard compliant
Cityland Cable Company 3/1/2008 to 1/1/2014 Cable Installer London
Create employee training materials and procedures to teach in-house workers proper software and hardware protocols.
Trained 16 new employees in effective diagnostic and repair procedures over the course of the past six months.
Troubleshoot unresponsive Internet issues and resolve problems accurately and efficiently.
Mayfair Cable West 3/1/1996 to 7/1/2008 Cable Installer London
Resolved technical issues for clients in person, on the phone and through e-mail.
Performed diagnostic tests and repaired malfunctioning hardware and software.
Stocked company vehicles with necessary tools and materials to perform job functions.
Central Cable 1/1/2002 to 2/1/2008 Cable Installer London
Performed routine line maintenance.
Set up, tested and configured networks, desktops, laptops and printers.
Prepared and maintained service logs and requests.
London Institute of Technology 1995 Certificate in Computer Networking London, England, UK