Dynamic and engaging Technical Trainer with 10 years career experience; adept in performance evaluations, organisational development, and content selection. Possesses excellent presentation and communication skills.
Testing & Quality Assurance
Instructional Material Creation
Systems Diagnostic & Troubleshooting
Software Installation & Configuration
Technical Writing & Illustration
Voyaphase Solutions 3/1/2010 to Current Technical Trainer London
Train and develop staff, including training and sales personnel for the purpose of instructing end-users and clients.
Maintain training room equipment for optimum functionality, including upgrades and repairs when needed.
Conduct learning needs analysis to integrate needed lessons in curriculum design and development.
Hightechnology Enterprises 7/1/2007 to 3/1/2010 Technical Trainer London
Developed training programme and instructional material on safety, programmeming, troubleshooting, maintenance, and installation of specific softwares and hardwares.
Reviewed current training documentation and re-wrote technical procedures and training manuals as necessary.
Provided visual learning thought installation and use of software and hardware in training lab environment.
Mathnix Technologies 6/1/2004 to 7/1/2007 Technical Trainer London
Researched and tested systems to determine system utilisation requirements.
Prepared training material and classroom agenda based on organisational objectives.
Managed training programmes to ensure accordance with company needs, regulatory compliance and requirements, and quality management system.
NCL University 2004 Bachelor of Science: Technology London, England, UK CompTIA Certified Trainer (CTT+) – 2004