Technical Assistant CV Template›

Highly adaptable and versed Technical Assistant with 8 years career experience in Technical Administrative Office environments. Possesses superior competency in technical writing, process improvement, and research. Exhibits strong interpersonal and communication skills.

NCL PC Solutions 4/1/2011 to Current Technical Assistant
London

• Recommend and schedule PC software and hardware upgrades, and perform equipment improvements and repairs as required.
• Train and provide on-going support to staff and end-users regarding PC usage, functionalities, and various issues.
• Write technical specifications for PC and related products purchases.

IT Guys 6/1/2008 to 4/1/2011 Technical Assistant
London

• Performed analysis, diagnostics, and resolution of complex PC-related issues.
• Fielded and responded to hardware problems via e-mail, phone calls, and pages, to provide in-house or external resolutions as needed.
• Accurately documented installations, removals, repairs, and hardware failures.

Tech Stop 6/1/2006 to 6/1/2008 Technical Assistant
London

• Conducted research to identify computer products, such as hardware and components, in order to make appropriate procurement recommendations.
• Maintained updated knowledge of equipment contracts and hardware to effectively oversee contract-based installations.
• Installed, configured, and troubleshooted end-user workstation and networking softwares.