Highly dependable and meticulous Change Management Specialist with a superior customer service record. Adept at working independently with little to no supervision and as a team member. Comprehensive background in all areas of change management ideation and execution.
Extensive experience in change management consulting
High expertise in change management methodologies and principles
Excellent familiarity with project life cycle approaches, phases and tools
Strong skills in identifying operational issues and recommending solution strategies
Exceptional ability to deliver clear and accessible public presentations
Outstanding proficiency in MS Office applications, including Outlook, Word and Excel
Superior ability to develop and maintain productive professional relationships
Profound oral and written communication skills
Good problem-solving and leadership skills
June 2010 to Present Corporate Control Systems, Inc., LondonChange Management Specialist
Draughted and submitted proposals for change management plans.
Created project timetable of phases and milestones.
Tabulated and assessed current and potential change management issues.
Assisted in developing operating model procedures, processes and roles.
Formulated key messages for DMS and operating models.
June 2006 to May 2010 JNP Corporation, London, England Change Management Specialist
Developed DMS training plan in coordination with deployment teams.
Draughted and submitted change management guides for approval.
Maintained and updated database input from multiple sources.
Ensured accurate and complete asset information for all projects.
2006 Baylor University, Waco, England Bachelor’s Degree in Business