Recovery Officer CV Sample

Persistent Recovery Officer who is not hesitant about developing aggressive programmes to recover credit debt. Adept at developing comprehensive recovery reports, following complicated instructions and negotiating successfully with past due credit customers. Specialises in consumer and small business recovery.

• Exceptionally strong communication and negotiation skills
• Dedicated to recovering debt that is rightfully owed
• Strong ability to work with reliable customers
• Responsible employee who understands credit collections guidelines
• Reliable employee willling to work as many hours as necessary
• Able to work successfully on special projects

April 2009 to August 2014
Franklinville Credit Union-Manchester, UK
Recovery Officer

• Responsible for callling credit customers who were over 30 days past due to set up payment plans.
• Took incoming calls from credit customers to answer questions and make payment arrangements.
• Assisted in developing guidelines for special recovery projects that were initiated from time to time.

May 2005 to April 2009
Gordon Federal Savings Bank-Manchester, UK
Recovery Officer

• Assisted in monitoring past due accounts and contacting customers to make collections attempts.
• Responsible for taking incoming calls and giving customers the information they needed to pay accounts.
• Often put on a special team that was responsible for recovering debt on seriously delinquent accounts.

June 1998 to May 2005
Dean Federal Credit Union-Manchester, UK
Recovery Officer

• Assisted in developing some of the recovery guidelines that were used for years.
• Part of a team designated to handle seriously past due accounts.
• Acted as a resource for customers who would come to the branch location to discuss credit accounts.