Enterprising Theater Manager with the ability to manage all aspects of theater operations, often in fast-paced environments. Adept at training new hires and controllling large crowds to minimise customer issues. Focused on resolving patron problems as quickly as possible.
Considerable experience managing and supervising a theater staff
Solid understanding of basic retail management techniques
Skilled at staff schedulling in a typically fast-paced environment
Familiar with common ordering processes for supplies and concessions
Ability to work varying shifts as needed
Good problem-solving skills
September 2006 to March 2009 Manchester Cinemas Manchester, UK Theater Manager
Managed all aspects of theater operations to ensure customer satisfaction.
Monitored theater activities and scheduled staff accordingly.
Assisted assistant manager with staff hiring and training tasks.
Maintained an inventory of concessions products.
Made arrangements for special events and private showings. March 2009 to October 2011 Galaxy Theater Manchester, UK Theater Manager
Supervised all basic theater operations.
Hired new staff and reviewed performance of existing employees.
Motivated staff and developed incentives to boost productivity.
Ensured that theater was kept clean. October 2011 to Present Multiplex Theaters, Inc. Manchester, UK Theater Manager
Monitored functions ranging from ticket taking to concessions operations.
Maintained inventory of food and snack items.
Evaluated staff performance and interview potential new hires.
Ensured that cleanliness standards were followed.
Resolved technical issues with projectors.
Dealt with employee issues and ensured timely direct deposits of pay.
Addressed patron complaints in a timely and professional manner.
Scheduled special events and ensured proper staffing for such events.
2006 University of Cambridge, Cambridge, England, UK Associate’s Degree, Film Production