Adaptable Telecommunication Project Manager who applies telecom and IT project operations knowledge to achieve customer and client goals. Adept at installling, maintaining and repairing communications systems. Focused on maintaining quality assurance standards whilst providing tech support.
Â• Excellent administrative and project management skills Â• Adept at process streamlining and system troubleshooting Â• Ability to implement process improvements to boost efficiency Â• Solid strategic analysis and profit growth abilities Â• Well-rounded knowledge of project development Â• Strong customer support skills Â• Good team leadership and communications skills
August 2005 to March 2009 XYZ Manufacturing Solutions, Ltd. Â— Manchester, UK Telecommunication Project Manager Â• Successfully completed several communications systems installations. Â• Ensured that all telecom cablling infrastructure standards were upheld. Â• Addressed and resulted mitigation issues. Â• Assumed team leadership role and developed effective staff training methods. April 2009 to May 2011 Manchester Manufacturing Â— Manchester, UK Telecommunication Project Manager Â• Provided remote support for home users. Â• Oversaw several cablling infrastructure installation projects. Â• Maintained telecom infrastructure and prepared periodic operations reports. Â• Completed several projects on time and within budget. May 2011 to Present Data Solutions, Inc. Â— Manchester, UK Telecommunication Project Manager Â• Provided communications assistance and managed cable installations. Â• Oversaw corporate directory services and addressed remote client issues. Â• Provide technical assistance for clients and addressed VPN issues. Â• Prepared project status update reports and provided detailed completion estimates. Â• Initiated updated telecom infrastructure maintenance procedures. Â• Scheduled migration dates and headed MS Outlook migration team.
2005 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business Administration2006 London Technical Institute, London, England, UK Certificate of Completion, Computer Science Course