Deft Loan Operations Manager adeptly utilising knowledge of loan procedures to assist individuals and commercial clients. Skilled at determining client needs and expediting the loan process. Specialise in allocating available staff resources to improve efficiency.
Significant experience managing various loan operations and portfolios
Solid knowledge of loan procedures and credit documentation
Especially adept at dealling with complex commercial loan processes
Ability to ably manage a large staff and delegate responsibilities
Adept at managing client data and maintaining confidentiality
Strong ability to multitask
January 2007 to June 2011 Main Street Credit Union Manchester, UK Loan Operations Manager
Maintained records of all loans, including associated fees and payment dates.
Evaluated loan documents and provided timely approval or denial decisions.
Scheduled funding disbursements for all approved loans.
Ensured compliance with all loan regulations.
Provided written and verbal evaluations for each staff member. June 2011 to March 2014 First Federal Bank of Manchester Manchester, UK Loan Operations Manager
Prepared monthly and quarterly loan reports.
Hired and trained loan operations staff.
Managed and processed all loan requests.
Held weekly staff meetings. March 2014 to Present Smith & Jones Bank Manchester, UK Loan Operations Manager
Managed loan payment arrangements and due dates.
Established loan department objectives and operations procedures.
Evaluated loan applications and provided timely decisions.
Dealt with client issues regarding loan payments, including delinquent payments.
Worked with clients to make necessary adjustments to loan terms.
Maintained database of current and previous loan activities.
2007 University of Cambridge, Cambridge, England, UK Bachelor of Science, Finance Management