Dutiful Airport Operations Manager with vast knowledge of airport operations and security procedures. Adept at applying knowledge of federal aviation regulations in a variety of settings. Focused on meeting customer needs and effectively managing airport staff.
Â• Vast experience managing airport operations in public and private airports Â• Profound knowledge of airport security procedures Â• Strong knowledge of local, state and federal aviation regulations Â• Familiar with required reporting procedures, including the use of MS Office software Â• Proficient in the implementation of emergency procedures Â• Versatile communications skills
May 2006 to September 2009 Manchester Private Airport Â— Manchester, UK Airport Operations Manager Â• Coordinated airport activities and scheduled business tours. Â• Performed regular inspections of airport facilities. Â• Scheduled regular emergency practise drills. Â• Implemented airport policies. Â• Developed marketing strategies to attract more business travelers. January 2010 to June 2011 Seaside County Airport Â— Manchester, UK Airport Operations Manager Â• Responded to airport emergencies as necessary. Â• Addressed employee issues in a courteous, timely manner. Â• Updated airport software to improve efficiency. Â• Tracked metrics to determine ways to improve airport efficiency. Â• Prepared and reviewed operations reports. September 2011 to Present Manchester Airport Â— Manchester, UK Airport Operations Manager Â• Monitored airport traffic to and from terminals. Â• Maintained effective communications with internal and external agencies. Â• Resolved issues with lost luggage and dealt with other customer issues. Â• Ensured compliance with state and federal policies. Â• Updated operational procedures and trained staff when updates were implemented. Â• Prepared and reviewed facility lease agreements with county officials.
2006 University of Cambridge, Cambridge, England, UK Bachelor of Science, Finance2009 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business Administration