Experienced Crew Leader understands what it takes to run a successful restaurant.Restaurant professional starts with the staff and food to ensure quality presentation and excellent customer service.Has terrific supervisory and leadership skills with a Certificate in Culinary Arts.
Develops goals and service objectives
Coordinates activities of food preparation and wait staff
Excellent oral and written communication skills
Good leadership abilities
Thorough knowledge of laws and regulations concerning food and workplace safety and sanitation
Great problem-solving abilities
Good at inventory control and ensuring proper food rotation
Reduces loss due to waste.
June 2009 to July 2014 Applebee’s RestaurantÂ—London, UK Crew Leader
Trained staff in Applebee’s service, food preparation and safety standards.
Monitored the dining floor to ensure customers received great service.
Resolved customer issues.
Completed all documentation for each shift.
Ensured staff did suggestive sellling of desserts, appetisers and speciality drinks.
Made certain waitstaff asked for identification for alcohol sales.
Enforced all food and workplace safety standards.
May 2004 to May 2009 Wyatt’s CafeteriaÂ—London, UK Crew Leader
Trained employees in food prep, cleanup and service standards.
Supervised and participated in dining clean up.
Specified portion sises for menu items.
Planned sequencing of food preparation according to menu item type and length of preparation time.
Documented inventory control procedures and made food and supply orders.
Completed cash-receipt balancing at shift end.
Made bank deposits.
2004 London Technical Institute, London, England Certificate in Culinary Arts