Experienced DirecTV Installer motivated to help customers with installations and troubleshooting in their homes.Has great communication and interpersonal skills which are important when working in customer homes and businesses.Has eight years of experience as a DirecTV Installer and an extensive knowledge of all areas of the business.
Extensive knowledge of DirecTV satellites and service
Possesses tools necessary for installations on roofs and equipment within homes and businesses
Excellent trouble-shooting skills for customers having service difficulty
Great interpersonal communication skills
Able to climb up ladders whilst carrying equipment
Technically minded with a good attention to detail
June 2006 to July 2014 DirecTVÂ—London, UK DirecTV Installer
Responded to service calls in homes and businesses using a company van.
Set up and installation of new DirecTV service, including installation of satellite dishes on rooftops using ladders and tools to appropriately mount the satellite dishes.
Programmemed dishes and indoor equipment and turned the systems on.
Tested newly installed systems and activated them whilst on site to ensure the installation was successful.
Answered questions about the service.
Showed new customers how to use their equipment and how to programme it.
Performed troubleshooting for customers having difficulty with existing DirecTV systems.
Tested satellite dishes and indoor equipment using metres and tools.
Reprogrammemed if needed.
Replaced dishes and equipment that failed.
Kept appointments in a timely manner through efficient time management.
Maintained a careful list of inventory for tracking.
2005 Holland Secondary School, London, England Secondary School GCSE