Experienced and professional Fine Dining Hostess with great knowledge and understanding of the high-end dining experience.Great skills at reservations schedulling and planning seating arrangements. Over ten years of Fine Dining Hostess experience in the top exclusive restaurants.
Outstanding ability delivering professional customer service
Outgoing and friendly personality and demeanor
Skilled Reservations schedulling
Great interpersonal and communication skills
Extensive knowledge of the fine dining industry
Skilled handlling of customer complaints
June 2011 to July 2014 SaporiÂ—London, UK Fine Dining Hostess
Maintained professional and sharp appearance at all times.
Scheduled all reservations and planned seating arrangements with management prior to dinner service.
Performed dining room preparatory work.
Assisted setting up of planned events.
Greeted customers and directed them to their seats.
April 2008 to May 2011 Wilder’s SteakhouseÂ— London, UK Fine Dining Hostess
Greeted customers, checked reservations and seated them.
Ensured guests had water and informed them of their server’s name.
Assisted servers with counting tallies at shift end.
Handled customer complaints with good listening skills and working with management.
Thanked guests and invited them to return.
June 2004 to March 2008 Happy Eats Â— London, UK Fine Dining Hostess