Reliable Technician who has a strong track record of responding to all support calls and performing all necessary maintenance. Adept at troubleshooting and solving problems, explaining solutions to tenants and making sure that the proper paperwork is always filed. Specialises in condominium and apartment environments.
Extensive HVAC, plumbing and electrical experience
Exceptional communication skills with tenants and management
Able to meet all maintenance and repair deadlines
Well-versed in all zoning laws
Able to do interior as well as exterior work
Reliable employee who rarely takes unscheduled time off
September 2009 to August 2014 Apple Orchard Acres-Manchester, UK Technician
Responsible for responding to all maintenance requests and completing them on schedule.
Assisted in organising and administering large-scale maintenance tasks twice each year.
Worked closely with management to develop a more efficient way for tenants to request maintenance work.
October 2005 to September 2009 Gund Heights-Manchester, UK Technician
Responsible for routine maintenance on HVAC and electrical wiring systems.
Assisted in doing the monthly inspection on fire alarms and all emergency notification systems.
Assisted in creating a protocol manual for handing incoming maintenance requests from tenants.
June 1994 to October 2005 Aspen Court-Manchester, UK Technician
Responsible for immediately logging and responding to all maintenance requests from tenants.
Created and administered a quarterly maintenance seminar that showed residents how to handle simple issues quickly.
Responsible for logging all incident reports and creating a summary for management at the end of each week.
1994 Gable Community College, London, England, UK Associate’s Degree, Facilities Management