Steadfast Import Export Coordinator forming and nurturing productive relationships with retailers, distributors and salespeople. Adept at preparing and confirming order approval, arranging shipments and handlling billling, pricing and invoicing issues. Specialise in establishing ongoing communications with national and international clients.
Â• Comprehensive knowledge of procedures related to importing and exporting Â• Strong knowledge of import and export industry terminology and documentation processes Â• Proficient in AS400, Outlook and MS Office applications Â• Excellent coordination, communications and alignment skills Â• Ability to speak English, Spanish and French Â• Remarkable ability to prioritise
June 2009 to June 2011 Seaside Corporation Â— London, England Import Export Coordinator Â• Confirmed all shipping details before allowing packages to leave facility. Â• Maintained an updated database of all shipments, deliveries and returns. Â• Coordinated overseas shipping with customs agents for clearance. Â• Handled claims with insurance companies for issues with shipments. Â• Resolved customer complaints in a timely manner. Â• Arranged domestic and international shipments. Â• Prepared inventory and sales reports. June 2011 to July 2013 A&B Manufacturing Â— London, England Import Export Coordinator Â• Maintained ongoing tracking information from shipment to delivery. Â• Verified the accuracy of import and export inventories. Â• Ensured that all shipments were correctly classified. Â• Provided efficient delivery logistics. Â• Prepared and tracked client shipments. July 2013 to Present Smith Corporation Â— London, England Import Export Coordinator Â• Coordinated with clients and shippers to ensure continuity with shipping details. Â• Maintained an effective data management system to track all shipments and deliveries. Â• Addressed any issues with late or missing shipments or expected deliveries. Â• Checked the accuracy of invoices from customers brokers. Â• Prepared all required customs and air freight documentation. Â• Registered packages with government agencies when required. Â• Maintained ongoing communications with clients.
2009 University of Cambridge, Cambridge, England, UK Bachelor of Science, Business