Amiable Assistant Branch Manager experienced in leading constructive and cooperative working relationships within a team setting. Vast knowledge of finance, regulatory requirements, and general bank operations. Adept at leading branch staff in exceeding sales goals whilst delivering excellent customer service.
Account analysis expertise
Strength in risk management
Good mathematical aptitude
Strong interpersonal skills
Excellent time management skills
Superb work ethic
London Regional Bank 2/1/2009 to Current Assistant Branch Manager London
Manage branch with an average of $10M in monthly deposits.
Create strategies to develop and expand existing customer sales, which have resulted in a 10% increase in annual sales.
Ensure friendly and professional customer interactions on team-wide basis.
Improved overall annual sales an additional 10% by incorporating quality process improvements.
Fidelity Mutual 11/1/2006 to 1/1/2009 Assistant Branch Manager London
Developed prospects for new loans with 50 cold calls weekly.
Reviewed and edited loan agreements to ensure accuracy.
Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, Patriot Act, Privacy Act, and Community Reinvestment Act.
Created reports on deteriorating trends and fiscal year end losses.
London Bank 5/1/2003 to 10/1/2006 Assistant Branch Manager London
Increased monthly staff retention rate by 10% after implementing new training programmes.
Supportively directed a team of five Relationship Managers.
Maintained current loan and pricing information on the online banking website.
Compiled database of loan applicants’ credit histories, corporate financial statements, and other financial information.
Great Western University 2003 Bachelor of Science: Business Administration London, England Dual major in Finance Minor in Marketing