Adaptable Process Associate capable of analysing several different types of computer and business processes simultaneously. Adept at developing detailed reports for management, working closely with departmental managers to get accurate results and assisting IT support in solving various network issues. Specialises in networking process and advanced business methods.
Strong analytical mind
Excellent communication and presentation skills
Certified software support professional
Adept at creating complex but useful computer-generated reports
Able to proficiently use database information
Willling to work long hours and as many days per week as necessary
October 2010 to July 2014Gander Incorporated-Manchester, UKProcess Associate
Responsible for gather all business process analyst reports and creating a summary report for management.
Assisted the IT development group in finding more efficient ways to utilise existing technology.
Assisted in creating quarterly business process analysis presentation that was given directly to management.
June 2004 to October 2010Patchwork Corporation-Manchester, UKProcess Associate
Assisted in developing a comprehensive business process report that was used during a major company expansion.
Responsible for keeping track of all logistics processes and reporting on any inefficiencies.
Worked with all departmental managers to develop process reports and make recommendations for improving productivity.
July 1998 to June 2004Uphill Incorporated-Manchester, UKProcess Associate
Assisted in gathering process analysis data and developing monthly report for management.
Helped production to identify inefficiencies and suggested ways to increase productivity.
Often assisted IT group in developing policies that were geared towards managing user activities.
1998 Panhill College, London, England, UK Bachelor’s Degree, Business