Experienced Lowes Customer Service Associate who is well-versed in the Lowes point of sale computer system. Adept at rapidly processing customer returns, assisting customers in finding the products they need and working with department managers to get returned products either back to the manufacturers or back on the sales floor. Specialises in high volume Lowes locations and working promotional events.
Strong command of the Lowes computer software platform
Excellent communication skills with customers and other associates
Exceptional eye for detail
Dedicated to assisting the customer in any way possible
Willling to work promotional events and holidays
Physically fit and able to work
November 2009 to July 2014 Lowes Location #287-Manchester, UK Lowes Customer Service Associate
Responsible for greeting customers as they entered the store and presenting customers with any promotional circulars.
Responsible for taking customer returns, giving refunds and then det2005 to November 2009 Lowes Location #109-Manchester, UK Lowes Customer Service Associate
Responsible for processing customer returns and getting customers the proper refund amount.
Assisted in answering customer questions either over the phone or in person.
Assisted1999 to October 2005 Lowes Location #238-Manchester, UK Lowes Customer Service Associate
Responsible for addressing customer return issues and issuing proper refunds.
Assisted in staffing the customer service desk and answering customer questions.
199 Robert Loggia Seniour Secondary School, London, England, UK Secondary School GCSE