Experienced Optician Assistant who is capable of doing the preliminary tests for patients that frees up time for the optician. Adept at customer service, maintaining an organised filling system and following up with patients on important appointments. Specialises in office management and developing financial reports.
Proficient with Microsoft productivity tools
Managerial and supervisory experience
Adept at office equipment maintenance
Strong team player
Excellent communication skills
Strong understanding of optician terminology
Ability to create useful spreadsheets
April 2009 to July 2014 Town Optical-Manchester, UK Optician Assistant
Managed office schedule and called patients to remind them of upcoming appointments.
Often assisted technician in performing initial stages of appointments with patients.
Developed monthly revenue reports for optician.
September 2005 to April 2009 Your Optical Store-Manchester, UK Optician Assistant
Responsible for maintaining store schedule for four opticians as well as routine maintenance appointments.
Managed incoming calls and distributed messages to the appropriate office personnel.
Assisted in taking a monthly inventory of sales materials and the placing orders for products as needed.
June 2000 to September 2005 Uptown Optical-Manchester, UK Optician Assistant
Created and maintained an updated inventory spreadsheet for all of the product that was carried for customer consumption.
Made follow up calls with customers who were due in for a checkup and tried to set those appointments.
Often assisted the technician in performing initial appointment tests and helping to complete the patient’s eye wear orders.
2000 Uphill Technical School, London, England, UK, Associate’s Degree, Business