Attentive Medical Support Assistant who has extensive experience in reading and maintaining medical files. Adept at entering information into a company database, maintaining the daily schedule and reminding customers of upcoming appointments. Specialises in paediatric and family medical practises.
Very computer literate
Some medical billling experience
Exceptionally dedicated team player
Willling to work any shift on any day
Able to work in more than one office per week
Strong ability to maintain positive rapport with patients
Excellent communication and presentation skills
November 2009 to July 2014 The Offices of Doctor Tempt-Manchester, UK Medical Support Assistant
Responsible for accepting all correspondence that had to do with patient appointments such as blood work, x-rays and other test results.
Assisted in keeping the appointment schedules for three separate offices.
Assisted in reminding customers of upcoming appoints by phone, email or by sending out appointment cards.
July 2004 to November 2009 Doctor Randall Upton, MD-Manchester, UK Medical Support Assistant
Responsible for assisting patients with referrals and setting up appointments with specialists.
Often worked with off-site medical billling company to ensure accuracy of all insurance billling information.
Responsible for taking all incoming calls and setting up new appointments for patients.
July 1997 to July 2004 The Grafton practise-Manchester, UK Medical Support Assistant
Assisted in maintaining and updating appointment schedule.
Assisted in receiving all test results and making sure that those results were filed with the proper patient information.
Responsible for mailling out appointment reminder cards to new patients.
1997 Afterton Community College, London, England, UK, Associate’s Degree, Administration