Unflappable Front Office Medical Assistant who efficiently and accurately handles multiple, simultaneous tasks. Outstanding skill at communicating compassionately with patients, navigating electronic heath records and complying with HIPAA and other legal requirements for the medical field. Specialise in working with insurance companies, verifying coverage and relating benefits to patients.
Medical record processing and maintenance Strong interpersonal communication Data entry Medical insurance billling Accounts receivable Claims management Excellent computer skills Self-directed worker Detail orientated Enthusiastic fitness advocate
October 2009 to Present Martin Medical Group Â— London, UK Front Office Medical Assistant
Managed reception services for Paediatrics department, including greeting 250-plus patients a day, schedulling appointments, updating demographic information and collecting co-pays.
Collabourated with administrators and department managers to convert more than 30,0 paper and electronic medical records to new system.
Coordinated patient referrals and testing to other medical group departments.
Ensured that all claims information was complete before forwarding to medical billling office.
May 2007 to October 2009 Dr. Uri Levitsky, M.D. Â— London, UK Front Office Medical Assistant
Greeted patients, answered phones and scheduled appointments.
Managed electronic medical records for more than 5,0 patients.
Communicated with other offices, hospitals and surgery centers to schedule patient care.
Assisted medical billling specialists with coding and claims for more than 10,0 claims.
January 2007 to May 2007 Dr. Susan Jannsen, M.D. Â— London, UK Front Office Medical Assistant Extern
Provided reception and customer service for busy physician’s office.
Updated electronic medical records for more than 300 patients.
2007 Fremont College, London, England Certificate, Medical Office Administration