Experienced Floral Assistant who has strong customer service and sales skills. Adept at managing floral inventory, maintaining contact with suppliers and making sure customers are satisfied. Specialises in organising deliveries and creating new arrangements.
Strong sales experience
Understanding of inventory needs for a floral shop
Good rapport with suppliers
Excellent customer service skills
Reliable and dedicated worker
Clean driving record
Able to replicate floral arrangements accurately
Experience maintaining online order portal
August 2011 to July 2014 Greg’s Flowers-Manchester, UK Floral Assistant
Responsible for rotating inventory and making sure that only fresh flowers were sold to customers.
Organised daily deliveries and was responsible for making sure that each delivery on each day was accurate and on time.
Worked the sales floor helping customers to pick out arrangements and then finalising the sale.
September 2009 to August 2011 Florals By Flora-Manchester, UK Floral Assistant
Helped to create and market new arrangements both online and in local sales fliers.
Was responsible for creating specifications for each arrangement and developing a way to make sure that any of the floral assistants could accurately replicate the arrangements each time.
Helped to keep the sales floor clean and assisted in setting up new marketing displays during the holiday season.
February 2002 to September 2009 Wilma’s Flower Shop-Manchester, UK Floral Assistant
Responsible for completing all arrangements for the morning deliveries.
Worked closely with suppliers to make sure that fresh flowers were always on hand.
Took information from clients to try and determine what new arrangements should be offered.
2001 Technical College of the Mountains, London, England, UK, Associate’s Degree, Business