Computer Assistant CV Template›

Experienced Computer Assistant who has extensive experience with customer support and back-end technical work. Adept at software and hardware upgrades, customer training and logging network troubleshooting issues. Specialises in operating system support and application development.

• Certified support specialist for several software and hardware manufacturers
• Database maintenance expert
• Excellent communication skills
• Strong problem solving skills
• Project research experience
• Adept at logging and following up on user issues
• Some project management experience

April 2010 to July 2014 SpeedStar Deliveries-Manchester, UK Computer Assistant

• Responsible for logging all network and workstation issues that occurred each day.
• Assisted in training users on new software upgrades and procedures.
• Worked with MIS team to help devise more efficient way to integrate dispatch information with vehicle maintenance records.

September 2007 to April 2010 First Edition-Manchester, UK Computer Assistant

• Monitored several high-speed storage devices and logged any issues that may have caused a slow-down in production.
• Assisted in installling several new servers to expand the network when the company grew.
• Acted as liaison between manufacturer’s support and the internal IT team.

July 2001 to September 2007 Lines Incorporated-Manchester, UK Computer Assistant

• Responsible for fielding technical support calls from the animation staff and routing those calls to the proper technician.
• Assisted in maintaining the company database and archiving information to a tape media.
• Worked closely with the animation director to develop specifications for new equipment as needed.