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Experienced MIS Analyst who is intimately familiar with the top legacy as well as enterprise network systems in use today. Adept at identifying inefficiencies in an MIS operation, working with technicians to increase network performance and training personnel on proper use of the network. Specialises in network troubleshooting and network performance appraisals.
- Certified in several network software and hardware platforms
- Experienced in network maintenance and repair
- Strong documentation skills
- Dedicated to finding the most efficient process available
- Tireless analyst who works to find the most efficient solution each time
- Network troubleshooting expert
- Experienced in network installation and upgrades
February 2009 to July 2014 Tech Transportation-Manchester, UK MIS Analyst
- Responsible for filling and updating all network documentation, including all upgrades and enhancements.
- Developed training materials for all personnel on utilisation of the company network.
- Routinely innovated ways to make the network more efficient and easier to maintain.
December 2001 to February 2009 Hanniford Incorporated-Manchester, UK MIS Analyst
- Responsible for updating and distributing monthly network debugging and troubleshooting report.
- Maintained log of all updates, changes and enhancements done to the network at every level.
- Part of a team that helped to get the legacy system working as an archive network for the newly-installed computer system.
November 1993 to December 2001 Guillen Corporation-Manchester, UK MIS Analyst
- Identified network issues and reported those issues to the technical team.
- Took part in major network upgrade that made the network scalable and allowed access from outside users.
- Developed official company policy regarding viruses and utilising the firewall to prevent data corruption.
1993 Tolmert Upper Mountain University, London, England, UK, Bachelor of Science, Computer Networking