Experienced Claims Analyst with years of field experience and a comprehensive understanding if industry-specific software platforms. Adept in developing working relationships with clients, keeping claims files organised and working with attorneys to settle cases. Specialises in injury claims and claims that involve several claimants.
Well-versed on insurance guidelines
Licenced to work in all 50 states
Able to do phone and in-person claim work
Knowledgeable in the complete claims process
Works well as part of a team
Internet claims on several different platforms
April 2005 to July 2014InsureCo-Manchester, UKClaims Analyst
Responsible for logging and monitoring progress of fatality claims.
Trained new classes of claims analysts at least twice each year.
Developed strong working relationships with other insurance companies, auto repair shops and attorneys.
September 2002 to April 2005Gandolf Insurance-Manchester, UKClaims Analyst
Responsible for maintaining licensing for all states that required it.
Often assigned to larger research projects that involved paying too much to a claimant.
Regularly performed quick research on existing claims to determine fault and liability.
December 1993 to September 2002Harold Insurance-Manchester, UKClaims Analyst
Worked regularly with customers to settle claims and close files.
Helped expand the network of auto body shops that would take company claims.
Responsible for generating summary of claims each month.
1993 Park School of Business, London, England, UK Associate’s Degree, Business