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Professional Business Operations Analyst who possesses a strong ability to gather pertinent data and create useful reports. Adept at computer productivity software, analysing a business process and pullling out specific instances for monitoring and developing useful metrics and benchmarks. Specialises in coordinating all departments during an operations review, maintaining a strong channel of communication with all levels of management and finding details where there appear to be none.
- Certified in several business operations procedures
- Extensive sales and marketing experience
- Certified logistics expert
- Excellent at corporate communication
- Able to work alone or as part of a team
- Can create custom reports to satisfy all levels of management
May 2010 to July 2014 Wayne Industries-London, UK Business Operations Analyst
- Helped to create the necessary documentation for the transition to the LEAN method.
- Worked extensively with all departments to collect data for critical reports.
- Helped to design new business processes that increased efficiency and profitability.
September 2004 to May 2010 JWH-London, UK Business Operations Analyst
- Created a variety of business models that were used to develop new warehouse processes.
- Worked along with production manager to create extensive workflow chart.
- Trained employees on the importance of efficient business process.
August 2000 to September 2004 Gordon Associates-London, UK Business Operations Analyst
- Assisted in developing metrics used to identify deficiencies in performance.
- Worked with departmental managers to help improve overall business performance.
- Crafted custom reports for management that outlined where the company business process was strong and weak.
2000 University of Golden Coast, London, England, Bachelor of Science, Business