Professional Business Operations Analyst who possesses a strong ability to gather pertinent data and create useful reports. Adept at computer productivity software, analysing a business process and pullling out specific instances for monitoring and developing useful metrics and benchmarks. Specialises in coordinating all departments during an operations review, maintaining a strong channel of communication with all levels of management and finding details where there appear to be none.
Certified in several business operations procedures
Extensive sales and marketing experience
Certified logistics expert
Excellent at corporate communication
Able to work alone or as part of a team
Can create custom reports to satisfy all levels of management
May 2010 to July 2014 Wayne Industries-London, UK Business Operations Analyst
Helped to create the necessary documentation for the transition to the LEAN method.
Worked extensively with all departments to collect data for critical reports.
Helped to design new business processes that increased efficiency and profitability.
September 2004 to May 2010 JWH-London, UK Business Operations Analyst
Created a variety of business models that were used to develop new warehouse processes.
Worked along with production manager to create extensive workflow chart.
Trained employees on the importance of efficient business process.
August 2000 to September 2004 Gordon Associates-London, UK Business Operations Analyst
Assisted in developing metrics used to identify deficiencies in performance.
Worked with departmental managers to help improve overall business performance.
Crafted custom reports for management that outlined where the company business process was strong and weak.
2000 University of Golden Coast, London, England, Bachelor of Science, Business