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Wilma Barney
100 Royal Worcester Drive
London, England W1T 1JY Mobile: 7700 900129
Tel: (020) 7123 4567 wilma-barney@email.com
Professional Summary
Experienced Telemarketing Agent who is able to turn lists of prospects into paying customers. Adept at utilising database software, working from a call list and maintaining a high level of reliability. Specialises in closing a large percentage of sales, maintaining contact with good customers and establishing valuable bond between the company and the client.
Core Qualifications
- Trained in several database software titles
- Regularly exceeds sales quota
- Voted top marketing agent two years in a row
- Achieves sales bonus levels on a regular basis
- Very low returns rates
- Able to overcome even the most hostile prospect
- Proficient in several different phone systems
- Able to work weekend and holiday hours
Work Experience
March 2010 to July 2014Pete’s Pool Sales-London, UKTelemarketing Agent
- Helped open up several new geographic territories with successful sales campaigns.
- Developed telemarketing script that was used by entire telemarketing staff.
- Created detailed spreadsheets containing information on every call that was summarised for management at the end of the week.
October 2004 to March 2010Dynamic Products-London, UKTelemarketing Agent
- Reached out to existing customers to try and secure new sales with new lines of products.
- Made routine follow up calls on recent customers to insure customer satisfaction.
- Regularly overachieved versus stated sales goals and was awarded sales bonus.
Education
2003 Technical Institute of London, London, England, Associate’s Degree, Business