Experienced Telemarketing Agent who is able to turn lists of prospects into paying customers. Adept at utilising database software, working from a call list and maintaining a high level of reliability. Specialises in closing a large percentage of sales, maintaining contact with good customers and establishing valuable bond between the company and the client.
Trained in several database software titles
Regularly exceeds sales quota
Voted top marketing agent two years in a row
Achieves sales bonus levels on a regular basis
Very low returns rates
Able to overcome even the most hostile prospect
Proficient in several different phone systems
Able to work weekend and holiday hours
March 2010 to July 2014Pete’s Pool Sales-London, UKTelemarketing Agent
Helped open up several new geographic territories with successful sales campaigns.
Developed telemarketing script that was used by entire telemarketing staff.
Created detailed spreadsheets containing information on every call that was summarised for management at the end of the week.
October 2004 to March 2010Dynamic Products-London, UKTelemarketing Agent
Reached out to existing customers to try and secure new sales with new lines of products.
Made routine follow up calls on recent customers to insure customer satisfaction.
Regularly overachieved versus stated sales goals and was awarded sales bonus.
2003 Technical Institute of London, London, England, Associate’s Degree, Business