Experienced Parts Advisor who is proficient in all of the safety and compatibility aspects of sellling parts. Adept in warehouse work, inventory scanning and fulfilling sales floor and shipping orders. Specialises in late model vehicles and customer service excellence.
Inventory software applications
Sales floor experience
Customer service expert
Able to read schematics and parts diagrams
Experience negotiating with wholesale clients
October 2011 to July 2014 Rick’s Auto Zone-London, UK Parts Advisor
Was part of a team that reorganised the warehouse and reprogrammemed the inventory software for better efficiency.
Worked the sales floor as technical advisor to sales professionals.
Assisted customers in understanding how to install new parts and remove old ones.
November 2006 to October 2011 Grandin Ford-London, UK Parts Advisor
Ordered parts from various manufacturers and other sources to satisfy orders.
Worked closely with service managers to make sure the proper parts were always on hand.
Trained new parts associates on using the inventory system and fulfilling orders.
January 2001 to November 2006 Peak Auto Parts-London, UK Parts Advisor
Was responsible for maintaining inventory and scanning in new products.
Helped to develop customer assistance section of company website that dealt with parts schematics.
Worked with warehousing team to create more efficient product SKUs.
2001 London Technical Institute, London, England, Associate’s Degree, Auto Repair