Professional Auto Insurance Claims Adjuster who is able to maintain customer satisfaction whilst working within company policies. Adept at utilising a computer database, handlling several ongoing cases simultaneously and seeing a claim file through to its completion. I specialise in offering quick and efficient solutions to the variety of cases that are presented to a claims adjuster every day.
Internet and database savvy
Excellent customer service skills
Strong multi-tasking skills
Licenced in several states
Very knowledgeable with insurance regulations throughout the country
April 2009 to July 2014 Merchant Insurance Company-London, UK Auto Insurance Claims Adjuster
Worked with customers to arrange vehicle inspections.
Responsible for determining level of loss for each case and deciding on compensation for client.
Assisted in gathering data and information for cases that wound up being taken to court for various reasons.
January 2004 to April 2009 harbour Insurance-London, UK Auto Insurance Claims Adjuster
Acted as an arbitrator between the company and clients who had experience loss.
Fielded customer questions and acted as liaison between the company and customer attorneys.
Negotiated settlements for bodily injuries due to accidents either with the customer directly, or with the customer’s attorney.
March 1997 to January 2004 Peter Smith Insurance-London, UK Auto Insurance Claims Adjuster
Advanced quickly through the company’s insurance adjuster training programme.
Became certified and licenced to handle cases in several different states.
analysed case files for clients and determined level of loss and compensation.