Registered Care Manager CV Example
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REGISTERED CARE MANAGER
Summary
An experienced forward thinking professional with over 17 years of management skills. A proven record of improving service, increasing growth and raising the quality and ensuring high standards are delivered to the client base. Particular experience in managing teams over a dispersed area.
Experience
Registered Care Manager, 07/2017 to CurrentRapid Response Medical LTD Hollies Court － Canncock.
- Manage the domiciliary care delivery
- Ensure CQC compliance
- Assess new packages both LA and Private
- Promote the business to enable growth
- Manage team of support workers
Registered Care Manager, 09/2012 to 07/2017Age UK South Staffs － Penkridge, Staffordshire
- Manage the Care & Help at Home Service
- Ensure compliance of CQC inspection result is no lower than GOOD
- Recruitment of staff and management of approx.70
- Liaise with fellow professionals & stakeholders increased delivery from under 1,000 to 3,000 hrs monthly
- Planned and executed home from hospital project.
- Prepare reports and stats for senior Management.
Registered Care Manager, 01/2012 to 09/2012Lifeways Community Care, Centre House － Aldridge, Walsall .
- Management of unit a with service user base with LD, challenging behaviour, Autism, &Aspergers
- Responsible to manage all day to day operations of Respite unit & staff
- Budget management & cash reconciliation
- Write person centre plans of care
- Prepare & complete CQC inspections for GOOD outcome.
Registered Care Manager, 07/2009 to 12/2011Home instead Senior Care
- Renford House,24 High Street, Newcastle, Staffordshire.
- Responsible for management of all day to day operation
- Setting up of new business & premises
- growing delivery hours from 0 to 2000 per month in 1st year
- Quality Assurance & CQC inspection of GOOD
- Policies & Procedures Dealing with compliments and complaints.
Team Leader, 05/1998 to 06/2009Staffordshire Crossroads － Stoke on Trent
- Manage all aspects of team that delivered care into private homes
- Updated and designed training programme for 105 staff
- Liaise with social services, GPs, district nurses and fellow professionals and families.
- Increased area delivery hours to over 1000 per month Achieved CQC inspection result of EXCELLENT.
Manager, 09/1995 to 05/1998Langtrys Public House － Stone
- Managed all day to day aspects of busy town public House
- Dealt with wholesalers and suppliers to negotiate best prices
- Organised promotional evenings and point of sale displays for product.
- Increased lunch food trade by 75% Developed function room and events by 100%.
Housekeeper/Cook, 06/1993 to 09/1995Staffordshire Probation Service
- Managed all day to day aspects of catering department in Probation Centre Dealt with offenders visiting the centre Responsible for menu planning and preparation of all food for centre Developed cookery and housekeeping lessons for offenders banking and basic book keeping for dept.
- budget Nov 92 – June 93 Chef, Langtry’s Public House Stone Prepared all meals and Food for functions Managed other kitchen staff and function staff Kept records and dealt with all cash handling for Food service Planned and promoted themed events and evenings.
Carer/ Cook, 03/1986 to 10/1992Hilderstone Hall Nursing Home
- Cared for elderly residents living within the 42 bedded home Carried out all personal care as required Assisted with Medication rounds and writing of care plans Kept records of care provided Planned and prepared meals for residents, ensuring all dietary needs were met.
Secretary, 02/1984 to 03/1985Staffordshire Nature Conservation Trust
- Answered telephone and dealt with public enquiries.
- Provided all secretarial needs for the Director.
- Ran the Trust shop.
Competitions Secretary, 02/1983 to 02/1984Staffordshire Young Farmers
- Answered telephone and dealt with public enquiries.
- Planned all competitions for forthcoming year.
- Prepared promotional material for events and function.
Chef, 01/1982 to 01/1984Boar Inn － Moddershall
- Prepared all meals and Food for functions.
- planned promotional events to increase sales.
Volunteer Work, 01/1978 to Current
- YOUNG FARMERS CLUBS
- SWYNNERTON WORKING GROUPS.
- RIDING FOR THE DISABLED.
Education and Training
1980Alleynes School Stone － Stone, Staffordshire
- English Literature, English Language, Art, Domestic Science O Level
- Mathematics, Commerce, Typing, French CSE Grade 2
1982Cauldon college － Stoke on Trent, Staffordshire
- City & Guilds Food Preparation 706 1/2 - 5 Credits ·
- City & Guilds Food Service 707 1/2 - 2 Credits 3 passes
Interests
Reading, embroidery, sugar craft and celebration cakes, entertaining, water colour painting, swimming, gardening & My 3 cats
Skills
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Technical Summary
Art, baking, basic book keeping, Budget management, budget, cash handling, Conflict management, senior Management, First Aid, Team building, leadership, Management skills, Managing people, Presentation Skills, Quality Assurance, Recruitment, Risk assessment, Safety, sales, secretarial, Stress management, Supervision, Tender writing, Time Management, computer skills.
Additional Information
- HOBBIES & INTERESTS Reading, embroidery, sugar craft and celebration cakes, entertaining, watercolour, swimming, gardening & My 3 cats
CV Overview
Companies Worked For:
- Rapid Response Medical LTD Hollies Court
- Age UK South Staffs
- Lifeways Community Care, Centre House
- Home instead Senior Care
- Staffordshire Crossroads
- Langtrys Public House
- Staffordshire Probation Service
- Hilderstone Hall Nursing Home
- Staffordshire Nature Conservation Trust
- Staffordshire Young Farmers
- Boar Inn
School Attended
- Alleynes School Stone
Cauldon college
Job Titles Held:
- Registered Care Manager
Team Leader
Manager
Housekeeper/Cook
Carer/ Cook
Secretary
Competitions Secretary
Chef
Volunteer Work
Degrees
- 1980
1982
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