Royal Alexandra Hospital - Patient Waiting List Coordinator CV Example
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PATIENT WAITING LIST COORDINATOR
Summary
I am a HNC Complementary Therapies graduate currently working towards my HND. I am passionate on pursuing a career in this field and keen to explore the opportunities it has to offer. I possess a professional client focused approach and am dedicated in delivering high quality work.
Able to work well both on own initiative and as part of a team. Excellent communicator with patience and empathy to deal with issues in a diplomatic, professional and confidential manner.
Skills
- 32 years experience providing excellent customer service for clients, customers and general public.
- Exceptional organisational ability, attention to detail and problem solving skills.
- Demonstrated good communication skills and the ability to work well both within a team environment and on an individual basis.
- Able to offer high professional standards.
- Proactive in seeking volunteering volunteering opportunities
Education and Training
Complementary Therapies
2017
City of Glasgow College
Glasgow,
Strathclyde
Anatomy and Physiology for Complementary Therapy
Aromatherapy
Health and Safety Legislation
Indian Head Massage
Massage
Perspectives of Health
Professional Issues and Practice
Reflexology
Research and Methodology
Stress Management
Stress Management For Clients
Graded Unit 'A'
Computing
2003
Reid Kerr College
Paisley,
Renfrewshire
Databases
Excel Advanced
IT Security
Powerpoint Advanced
Word Advanced
Business Studies
1985
Reid Kerr College
Paisley,
Renfrewshire
Business Law
Communication 4
Economics
Organisation of Industry
Statistics
Experience
Patient Waiting List Coordinator
09/2008 to
Current
Royal Alexandra Hospital
Paisley,
Renfrewshire
- Management of all outpatient appointments in accordance with Health Records and Scottish Executive protocols.
- Provision of patient waiting list reports to consultant to facilitate clinical vetting.
- Extract, collate and summarise data to enable preparation of verbal, written and statistical reports.
- Highlight capacity issues in event does not meet demand.
Administrator
12/2007 to
08/2008
Renfrewshire Council
Paisley,
Renfrewshire
- Maintenance of customer accounts and databases.
- Application of council tax legislation and discounts.
- Customer correspondence and production of documentation.
- Drafting and preparation of departmental training procedures.
Underwriting Administrator
07/1992 to
11/2007
Direct Line Insurance Plc
Glasgow,
Strathclyde
- Complaints administration.
- Departmental staff training.
- Customer accounts and correspondence.
- Administration of structural and security surveys.
- Preparation of statistical returns.
Clerical Officer
10/1985 to
06/1992
National Savings Bank
Glasgow,
Stathclyde
- Reception.
- Maintenance of staff records.
- Preparation of statistical reports.
- Maintenance of archived portfolios.
Professional Development
- Child protection trained.
- Currently volunteer MND Scotland charity events.
- Confidentiality, Equity and Diversity trained.
Interests
Horse riding, Egyptology, Travel, Fashion and Design.
CV Overview
Companies Worked For:
- Royal Alexandra Hospital
- Renfrewshire Council
- Direct Line Insurance Plc
- National Savings Bank
School Attended
-
City of Glasgow College
Reid Kerr College
Job Titles Held:
-
Patient Waiting List Coordinator
Administrator
Underwriting Administrator
Clerical Officer
Degrees
-
Complementary Therapies 2017
Computing 2003
Business Studies 1985
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