Group Manager CV Example
A driven, organised and enthusiastic individual focused on achieving outstanding results through teamwork, effective communication and training. I pride myself on my management style being supportive, hands on and being an approachable individual who always endeavours to make the workplace an enjoyable environment to inspire and motivate my team. My key attributes include being analytical, methodical, a clear communicator with a positive and tenacious attitude.
After many years in the Catering industry I am now looking for a new challenge where I can utilise my skills and thrive in a new environment developing not only myself but others.
- Begun as catering supervisor and progressed career fulfilling roles such as front of house manager, assistant catering manager, operations support manager and currently group manager.
- Responsible for rolling out training to staff across the Group
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention
- Accountable for providing strategic leadership and operational oversight
- Prepare and deliver cost conscious business improvements
- Building and maintaining excellent client relationships as well as producing professional documents for clients when needed
- Involved in project management and development of training programme for the new payroll system and electronic stock taking
- Responsible for setting budgets for units within the division
- Ensure myself and the team comply with policies and procedures of the Group.
- Carry out internal auditing to make sure expected standards are upheld
- Provide HR support across area and division, this includes investigations, disciplinaries & appeals
- Greeted customers at the front desk providing service with a smile, offering courteous helpful advice to best meet customer needs
- Ensured accurate recordings of alteration requests
- Supported colleagues with all aspects of garment care to ensure customers received their goods within the timescales expected
- Dealt with customer queries and dissatisfaction in a fair and professional manner to achieve customer satisfaction.
- Performed daily store opening and closing, readying the store and ensuring security measures were complied with
- Fostered positive relationships with customers to enhance loyalty and retention.
Level 3 Health and Safety - 2019
ILM accredited Train the Trainer - 2016
- Diary management
- Training and development
- Verbal and written communication
- Finance and budget management
- Analysis of customer requirements
- Internal auditing
- Operations management
- Proficient in Microsoft windows suite
- Team management and time management
- Client relationship management
- Strong leadership
- Conflict resolution
- Policy and procedure adherance
CV Overview
School Attended
- University of Derby
Burton College
Job Titles Held:
- Group Manager
Sales Assistant
Degrees
- BA Honors 2:1 , Business Management & Human Resource Management 09/2013
BTEC National Diploma , Business 09/2010
BTEC First Diploma , Business 09/2008
Where can I find a Company Name Group Manager CV example in Hilton, DUR?
This is an actual CV example of a Group Manager who works in the Group Manager Industry. LiveCareer has 880849 Group Manager CVs in its database. LiveCareer’s CV Directory contains real CVs created by subscribers using LiveCareer’s CV Builder.
Similar CVs
