I originally trained as a Civil Engineer and spent 22 years with Sheffield City Council where I was involved in the design and supervision of a variety of major drainage/tunnelling schemes.
When the water industry was subsequently privatised this work with the City Council disappeared and I took the opportunity to change career and joined HSBC bank. During my 10 years with the bank I held various customer service positions - principally associated with customer retention duties and complaint handling.
Latterly, after my wife and I moved into our current house at Ashford-in-The-Water (which we are in the process of renovating), I have only worked part time, initially as a kitchen assistant at Bakewell Cottage Nursing home, and subsequently in my current position at Riverside Herb Centre.
Various customer service and general duties associated with the café, delicatessen and 'garden centre'.
Assisting the chef in various duties to provide the catering service for some 40 residents
Liaising with customers (by telephone and mail) to resolve complaints and/or to retain business.
Supervision of a Team of Engineers and Technicians in the design and construction of various civil engineering schemes
As previously mentioned, my wife & I are currently renovating our house in Ashford. This tends to somewhat dominate our 'leisure' activities at the moment, however we are both keen gardeners and enjoy spending as much time as possible outside, where we are trying to re-vitalise a somewhat neglected garden. We also keep ducks and chickens (and a rescue coot), and I recently constructed a large duck pond for them to enjoy.
Apart from the above, I like to keep fit & when time permits I enjoy walking and reading.
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